Agency Management Basics

Welcome Back: Why rehiring former employees can make good business sense Read more ...

Understanding Agency Financing and Why Niche Lenders are Key

Want to Keep Good Employees? Say 'Thank You' With Words Not Dollars
A recent survey of U.S. employees reveals that employers can be doing more than increasing salaries and providing...Read more

Personal Auto Insurance Basics

Distracted Driving

Homeowner's / Renter's Insurance Basics

Understanding the Claims Payment Process

Miscellaneous Personal Lines 

Self-Storage Facilities: Insurance and Safety Tips for Storing Your Stuff 

Small Business Insurance Basics

Artisan Contractors

Errors & Omissions Prevention

E&O Tip on "When a customer's signature didn't help"
http://agentsofamerica.org/page.php?id=1550

Insurance Fraud Prevention

Home insurance arsonist shoots witnesses, kids
http://www.insurancefraud.org/article.htm?RecID=3115

Ethics in the Insurance Industry

​Too much truth will make some people madder than too little.
Schoolchildren sometimes play a game called “Honesty.” The rules are simple: For a designated period of time, the participants must tell the truth regardless of the subject. They then ask each other leading questions such as, “Do you like my hair?” “Do you think Lindsay is cute?” Inevitably someone gets angry when he or she discovers that these friends had been shading the truth, telling “little white lies,” to spare the person’s feelings. Even when the game is over, its lessons are not soon forgotten. Being honest with others doesn’t mean being brutal. It isn’t necessary to tell people everything you don’t like about them under the guise of being frank with them “for their own good.” Sometimes it’s better if we don’t know every person’s innermost feelings about us. Respect for another’s self-esteem often means telling them too little truth instead of too much.

Smile A While

Confucius says... "Needing insurance is like needing a parachute. If it isn't there the first time, chances are you won't be needing it again."

Insurance Coverage en Español
http://www.iii.org/es/insurance-topics/all-coverage-en-espanol

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