Agency Management Basics
3 ways to turbocharge the sale of your insurance business
​
Do you know the Lifetime Value of a customer?

How multimedia improves your insurance agency's marketing reach
There’s no question that original, engaging, multimedia content has a powerful impact on engagement with prospective and existing clients as well as on a brand’s online image. Here's how.

Insurance Agency Marketing: Facebook Cracks Down on “Overly-Promotional” Posts 
Personal Auto Insurance Basics
Can I drive legally without insurance? Article

Homeowner's / Renter's Insurance Basics
Taking a Home Inventory Video
​
Does My Homeowners Insurance Cover Flooding? Article
Flood coverage is provided by the National Flood Insurance Program.
​
Miscellaneous Personal Lines 
Insuring a Co-op or Condo Article

Small Business Insurance Basics
Insuring Your Home-Based Business Article

11 things you need to do to prepare for a windstorm
While property damage and business interruption may be covered by your insurance policy, the loss of market share and a damaged reputation can cripple a company. …Read more


Errors & Omissions Prevention
Agency that provided misinformation about policy could be charged with Fraud 

Insurance Fraud Prevention
Crooked lawyer feasts on client settlements
http://www.insurancefraud.org/article.htm?RecID=3456

Ethics in the Insurance Industry
​Don’t be satisfied with being good at your job. Be the best, and you’ll be indispensable.
Experts have consistently found that after a certain point, money ceases to be a motivator. Even though you may not yet have reached that point, if you are honest with yourself, you will probably find that money is only one of many considerations. When asked if they would continue doing what they do even though it didn’t pay well, most highly successful people reply, “Absolutely. I wouldn’t change a thing. I love what I’m doing.” One of the surest ways to climb the ladder of success is to choose a job that you would do even if you didn’t earn much at it. When you are working because you like what you do, the money will follow. You will become such a rare commodity that others will compete for your services — and pay you handsomely for them.

Smile A While
​Knowledge is knowing a tomato is a fruit.  Wisdom is not putting it in a fruit salad.

Insurance Coverage en Español
http://www.iii.org/es/insurance-topics/all-coverage-en-espanol

Personal Lines Quizzes
Common Mistakes and Exposures in Personal Lines (2020)
Insurance 101 Part 1 - Understanding the Insurance Industry - an Overview of the Insurance Industry (2020)
Insurance 101 Part 1 - Understanding the Insurance Industry - An Overview of the Insurance Industry
Insurance 101 Part 2 Basics of Insurance and Review of Personal Lines
Insurance 101 Part 2 - Basics of Insurance and Review of Personal Lines Insurance (2020)
Insurance 101 Part 4 - Insight on Insurance Applications, Proposals and Submissions
Insurance 101 Part #4a - Insurance Applications, Proposals and Submissions
Insurance 101 - Part 5 - How to Read Insurance Policies
Insurance 101 - Part 5a - How to Read Insurance Policies
2018 Personal Auto Policy
PLIC 1 Overview of Personal Lines (Putting the Pieces Together)
PLIC #1 Personal Lines Overview – Putting the Pieces Together
PLIC #2 Homeowners Property Coverage
PLIC #3 – Homeowners
PLIC #2- Homeowners Property Coverage
PLIC #3 - Homeowners Liability Coverage (2020) 
PLIC #4 Personal Auto Policy (2020)Liability
PLIC #4 Personal Auto Policy
PLIC #5 Personal Lines Miscellaneous Coverages
PLIC #5a Personal Lines Miscellaneous Coverages
PLIC #6- Condominium Personal Lines Issues and Solutions (2018)
PLIC #6a Condominium Personal Lines Issues and Solutions (2019)
PLIC #7 - Cyber and The Personal Lines Account
PLIC #7 Cyber Risk and the Personal Lines Accounts
PLIC #7a - Cyber and The Personal Lines Account
PLIC #8 "Insureds" on Personal Lines Accounts: Named Insureds, Trusts, Automatic Insureds and Available Endorsements
PLIC #8a - “Insureds” on Personal Lines Accounts: Named Insureds, Trusts
PLIC #9 Farm Owners Policy and the Personal Lines Account Including Equine Coverage
PLIC Update Personal Lines Challenges and Emerging Issues
PLIC #11- Personal Lines Treasures and Pleasures
PLIC #11 Personal Lines Treasures and Pleasures
Insight on Best Practices of Quality Customer Service
Errors and Omissions
E&O - What You Don't Know- Case Studies
Best Practices of Quality Customer Service
​Ethical Questions for Insurance Brokers Agents - You Be The Judge (2019)
Ethical Questions for Insurance Broker Agents
Ethics QuizFlash
Special New Year's QuizFlash
Memorial Day QuizFlash
Fourth of July QuizFlash 
Special Labor Day QuizFlash
Thanksgiving QuizFlash
Holiday QuizFlash
Umbrella and Excess 
Flood Insurance 1
Flood Insurance 2
Rental Vehicles 
Sharing Economy Insurance Issues and Solutions
Earthquake and DIC
Lessons Learned from Insurance Agency Audits: Self Audit or Self Destruct
Ethical Questions for Insurance Broker Agents You Be The Judge (2020)
E&O Claims from Two Perspectives: Procedural and Knowledge-Based (2020)
Insight on Homeowners Property Valuation (2020)

VIDEO #1: RISK OVERVIEW

VIDEO #2: GENERAL INFORMATION (PT.1)

VIDEO #3: DWELLING - A & ADDITIONAL STRUCTURES - B

VIDEO #4: PERSONAL PROPERTY - C & LIVING EXPENSE- D

VIDEO #5: PERSONAL LIABILITY

VIDEO #6: PERSONAL UMBRELLA

VIDEO #7: PERSONAL AUTO

VIDEO #8: PERSONAL LINES WATERCRAFT

VIDEO #9: IN-HOME BUSINESS

Click Here to continue to Lesson #6