Agency Management Basics
3 ways to turbocharge the sale of your insurance business
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Do you know the Lifetime Value of a customer?

How multimedia improves your insurance agency's marketing reach
There’s no question that original, engaging, multimedia content has a powerful impact on engagement with prospective and existing clients as well as on a brand’s online image. Here's how.

Insurance Agency Marketing: Facebook Cracks Down on “Overly-Promotional” Posts 
Personal Auto Insurance Basics
Can I drive legally without insurance? Article

Homeowner's / Renter's Insurance Basics
Taking a Home Inventory Video
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Does My Homeowners Insurance Cover Flooding? Article
Flood coverage is provided by the National Flood Insurance Program.
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Miscellaneous Personal Lines 
Insuring a Co-op or Condo Article

Small Business Insurance Basics
Insuring Your Home-Based Business Article

11 things you need to do to prepare for a windstorm
While property damage and business interruption may be covered by your insurance policy, the loss of market share and a damaged reputation can cripple a company. …Read more


Errors & Omissions Prevention
Agency that provided misinformation about policy could be charged with Fraud 

Insurance Fraud Prevention
Crooked lawyer feasts on client settlements
http://www.insurancefraud.org/article.htm?RecID=3456

Ethics in the Insurance Industry
​Don’t be satisfied with being good at your job. Be the best, and you’ll be indispensable.
Experts have consistently found that after a certain point, money ceases to be a motivator. Even though you may not yet have reached that point, if you are honest with yourself, you will probably find that money is only one of many considerations. When asked if they would continue doing what they do even though it didn’t pay well, most highly successful people reply, “Absolutely. I wouldn’t change a thing. I love what I’m doing.” One of the surest ways to climb the ladder of success is to choose a job that you would do even if you didn’t earn much at it. When you are working because you like what you do, the money will follow. You will become such a rare commodity that others will compete for your services — and pay you handsomely for them.

Smile A While
​Knowledge is knowing a tomato is a fruit.  Wisdom is not putting it in a fruit salad.

Insurance Coverage en Español
http://www.iii.org/es/insurance-topics/all-coverage-en-espanol

Personal Lines Quizzes
Common Mistakes and Exposures in Personal Lines (2020)

Insurance 101 Part 1 - Understanding the Insurance Industry - an Overview of the Insurance Industry (2020)

Insurance 101 Part 1 - Understanding the Insurance Industry - An Overview of the Insurance Industry

Insurance 101 Part 2 Basics of Insurance and Review of Personal Lines

Insurance 101 Part 2 - Basics of Insurance and Review of Personal Lines Insurance (2020)

Insurance 101 Part 4 - Insight on Insurance Applications, Proposals and Submissions

Insurance 101 Part #4a - Insurance Applications, Proposals and Submissions
 
Insurance 101 - Part 5 - How to Read Insurance Policies

Insurance 101 - Part 5a - How to Read Insurance Policies

2018 Personal Auto Policy

PLIC 1 Overview of Personal Lines (Putting the Pieces Together)
 
PLIC #1 Personal Lines Overview –
Putting the Pieces Together

PLIC #2 Homeowners Property Coverage

PLIC #3 – Homeowners

PLIC #2- Homeowners Property Coverage

PLIC #3 - Homeowners Liability Coverage (2020) 

PLIC #4 Personal Auto Policy (2020)Liability

PLIC #4 Personal Auto Policy

PLIC #5 Personal Lines Miscellaneous Coverages

PLIC #5a Personal Lines Miscellaneous Coverages

PLIC #6- Condominium Personal Lines Issues and Solutions (2018)
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PLIC #6a Condominium Personal Lines Issues
and Solutions (2019)

PLIC #7 - Cyber and The Personal Lines Account
PLIC #7 Cyber Risk and the Personal Lines Accounts

PLIC #7a - Cyber and The Personal Lines Account

PLIC #8 "Insureds" on Personal Lines Accounts: Named Insureds, Trusts, Automatic Insureds and Available Endorsements
 
PLIC #8a - “Insureds” on Personal Lines Accounts: Named Insureds, Trusts

PLIC #9 Farm Owners Policy and the Personal Lines Account Including Equine Coverage

PLIC Update Personal Lines Challenges and Emerging Issues

PLIC #11- Personal Lines Treasures and Pleasures

PLIC #11 Personal Lines Treasures and Pleasures
Insight on Best Practices of Quality Customer Service

Errors and Omissions

E&O - What You Don't Know- Case Studies

Best Practices of Quality Customer Service

​Ethical Questions for Insurance Brokers Agents - You Be The Judge (2019)

Ethical Questions for Insurance Broker Agents

Ethics QuizFlash

Special New Year's QuizFlash

Memorial Day QuizFlash

Fourth of July QuizFlash 

Special Labor Day QuizFlash

Thanksgiving QuizFlash

Holiday QuizFlash

Umbrella and Excess 

Flood Insurance 1

Flood Insurance 2

Rental Vehicles 

Sharing Economy Insurance Issues and Solutions

Earthquake and DIC
 
Lessons Learned from Insurance Agency Audits: Self Audit or Self Destruct

Ethical Questions for Insurance Broker Agents You Be The Judge (2020)

E&O Claims from Two Perspectives: Procedural and Knowledge-Based (2020)
 
Insight on Homeowners Property Valuation (2020)
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VIDEO #1: RISK OVERVIEW

VIDEO #2: GENERAL INFORMATION (PT.1)

VIDEO #3: DWELLING - A & ADDITIONAL STRUCTURES - B

VIDEO #4: PERSONAL PROPERTY - C & LIVING EXPENSE- D

VIDEO #5: PERSONAL LIABILITY

VIDEO #6: PERSONAL UMBRELLA

VIDEO #7: PERSONAL AUTO

VIDEO #8: PERSONAL LINES WATERCRAFT

VIDEO #9: IN-HOME BUSINESS

Click Here to continue to Lesson #6